Because the success of your business can start with a call, Dataworks offers you the creation of a contact certer using the Amazon Connect service with performance improvements, our implementation extends the native capabilities of Amazon Connect by integrating several AWS machine learning services such as: Amazon Polly, Amazon Transcribe, Amazon Translate and Amazon Comprehend among others.
By integrating different interaction channels such as: Chat, WhatsApp, Email, you increase your ability to offer a more personalized customer service and, at the same time, our configurations provide your staff with the tools for better performance from the first call.
With Dataworks, calling your company will be a pleasant and productive experience, because each call is an opportunity for success.
